Role Description - Volunteer Mentor


Responsible to: Centre Manager


Purpose of the role

To assist people living with HIV by mentoring and support to:


  •  Adjust to life changes and deal with the challenges these may bring

  •  Overcome barriers that can lead to isolation and stigma

  •  Manage the starting of treatment and treatment adherence

  •  Navigate the health and social care system


Key Activities


  •  Provide 1 to 1 positive support by email, phone or face to face

  •  Provide general emotional support when exploring challenging issues.

  •  Help reduce isolation.

  •  Help people find information on treatment, disclosure, HIV and the law, pregnancy

  •  Assist referrals if required

  •  Accompany mentees to welfare and clinic appointments if required

  •  Attend regular supervision and training meetings

  •  Work within Well for Life’s policies and procedures.


Skills / Experiences needed


  •  An ability to listen to others in a non-judgmental way

  •  An ability to communicate clearly to others

  •  An ability to work on your own as well as part of a team

  •  A belief that people have the ability to change and grow

  •  An ability to support people in that process of change

  •  Organisational skills and an ability to manage your work with Mentees assigned

  •  To enjoy working with people from different backgrounds and cultures

  •  Have initiative in researching information that might prove useful for your Mentees

  •  Have knowledge of and be able to work in conjunction with client confidentiality guidelines

  •  Be Punctual and reliable


Training and support provided by Well For Life


  •  Mentoring Training

  •  Regular supervision



Benefits of the role


  •  Mentor training course provided by Well for Life

  •  Gain experience of working in the charity sector

  •  Gain skills that are useful in both professional and personal life

  •  Receive ongoing support in conducting your role as well as continual personal development

  •  Develop your knowledge and skills of working with people in a care setting

  •  Be part of a network of others that share a similar experience 


  • Well For Life, 97C Empress Road, Derby. DE23 6TS



Disclosure & Barring Service Certificate


  • An enhanced DBS Check is required for this Volunteering Role.

  • Having a criminal record will not necessarily prevent you from volunteering with us, but may depend on the nature of the circumstances/background of the offence.

© 2017 Well for Life Community Health Hub . All Rights Reserved. 97C Empress Road, Derby DE23 6TF

Photography and design by: mhfore.  No images may be reproduced, copied, downloaded or used in any way

without prior written permission 

97C Well for Life is part of Derbyshire Positive Support.

Registered Charity No. 1006562